Privacy Policy

Last Updated: 08/08/2025

Welcome to Transminder, a service provided by HIGO TECHS ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This privacy policy explains how we collect, use, and share your information when you visit our landing page and use our services.

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1. General Information

Name: HIGO TECHS
Address: 70 rue du Dr Yersin, Parc Eurasanté, 59120 Loos, France
Contact Email: hello@higotechs.com

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2. Data Collection

We collect the following types of personal data:

• First Name and Last Name: To personalize our communications with you.
• Email Address: To respond to your inquiries, send updates, and provide information about our services.

This data is collected through our "Contact Us" form. In addition, we may collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior through cookies and similar tracking technologies.

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3. Purpose of Data Collection

The primary purposes for collecting this data are:

• Communication: To respond to your messages and inquiries effectively.
• Marketing: To send you updates, newsletters, and promotional materials about our services, provided you have given your consent.
• Improvement: To improve our services and the user experience on our website through analysis and feedback.

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4. Data Usage

We use the collected data for the following purposes:

• Service Provision: To provide and improve our services based on your feedback and interaction.
• Communication: To communicate with you regarding your inquiries and provide customer support.
• Marketing and Promotions: To send you marketing communications if you have opted in to receive them. You can opt out of these communications at any time.
• Analytics: To understand how users interact with our website and improve its functionality using tools like Google Analytics and Microsoft Clarity.

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5. Third-Party Sharing

We respect your privacy and do not share your personal data with third parties for their own marketing purposes. However, we may share your data with the following third parties:

• Service Providers: We use Google Analytics and Microsoft Clarity to analyze website traffic and improve user experience. These services may collect and process your data as described in their respective privacy policies.
• Legal Obligations: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

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6. Data Storage and Security

Your data is stored on servers located within the European Union. We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it from unauthorized access, loss, or theft. These measures include encryption, access controls, and regular security audits.

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7. User Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to request the correction of any inaccurate or incomplete personal data.
• Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions.
• Restriction: You can request that we restrict the processing of your personal data under certain conditions.
• Portability: You have the right to request the transfer of your personal data to another organization, where technically feasible.
• Objection: You can object to the processing of your personal data for direct marketing purposes.
• Withdrawal of Consent: You can withdraw your consent to our data processing at any time.

To exercise these rights, please contact us at hello@higotechs.com. We will respond to your request within one month.

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8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device that help us analyze web traffic and understand user behavior.

• Types of Cookies We Use:
  • Necessary Cookies: Essential for the operation of our website.
  • Functional Cookies: Enhance the functionality and personalization of our website.
  • Analytical Cookies: Help us understand how users interact with our website (e.g., Google Analytics, Microsoft Clarity).
  • Advertising Cookies: Used to deliver relevant advertisements and track their effectiveness.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete them, but doing so may affect your experience on our website.

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9. International Compliance

We comply with the General Data Protection Regulation (GDPR) for users within the European Union. This regulation ensures that your personal data is processed lawfully, fairly, and transparently, and that it is collected for specified, explicit, and legitimate purposes.

We also strive to comply with other international data protection laws and regulations as applicable, ensuring that we uphold high standards of data privacy and security for all our users.

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10. Contact Information for Privacy Concerns

If you have any questions or concerns about this privacy policy or your data privacy, please contact us at:

Email: hello@higotechs.com

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